What Does Authorizing Direct Debits Mean?

If you've connected a bank account to the online payment platform to pay for your trip, you've likely received an email that looks like this.

Does This Mean My Account Will Be Automatically Debited?

No. Your account will only be automatically debited if you've signed up for AutoPay.

How Do I Check My AutoPay Status?

If you'd like to check your AutoPay status, you can just log in to your account and navigate to your passenger dashboard. Look at the section near the top right titled AutoPay.

• If the tab is grey, you are not enrolled in AutoPay
• If it's green, then you are enrolled in AutoPay.
• If you'd like to change your AutoPay status, click the tab.

So, What Does Authorizing Direct Debits Mean?

This means that you're allowing your bank account to be used to make payments for this trip. All parties involved in these transactions want full transparency and understanding when you make payments for your trip, so this email is an official acknowledgment that you are okay with making payments from your bank account to pay for your trip online via this platform.

If you'd like to know more about GroupCollect, please contact your tour operator or travel coordinator or visit www.groupcollect.com. For a concise breakdown of the security of your personal bank information, please read this article.