How Do I Become An Account Holder For A Child Passenger?

An adult account holder can assist a child passenger with completing their trip registration. They're responsible for things like signing documents and making payments since the child passenger is not old enough to do so themselves. Here's what else you should know:

As the account holder, you must be 18 or older
You are NOT being asked to register yourself for this trip
You will NOT need to re-register the passenger
You will need to answer a few questions about YOURSELF

Accept Invitation

Click the link at the bottom of the account holder invitation email you received. You'll be taken to a page where you'll be asked to enter a password. You're not logging in, you're creating an account associated with your email where the invitation was sent. The only thing you have to do is:

Enter in a password of at least 8 characters
Agree to to terms and privacy policy, and
Click Create account.

Enter YOUR Date of Birth

Then you'll be taken to a page to confirm YOUR date of birth. Do not enter the date of birth of the child passenger who invited you as this will result in you being locked out of the system.

Tell Us About Yourself

Fill in the information to begin your profile as the account holder. NOTE: you are NOT being asked to register yourself for this trip and you do NOT need to re-register the child passenger. This information is strictly so the system has the necessary information for you, the account holder.

Where Do You Live?

This is the final page necessary to complete your profile as the account holder. This information is necessary in the event something needed to be mailed to you like a refund check.

Success! You're Now The Account Holder For A Child Passenger!

The next page you should see is the passenger dashboard for the trip your child passenger is registered for. Here is where you would look to see your profile information as the account holder, and the child passenger's information.

If you have any questions whatsoever about this process of becoming an account holder for a child passenger, please reach out to us at help@groupcollect.com