How Do I Make A Custom Payment?

Currently, these are the steps to make a custom payment:

1. First, pay the deposit that your tour operator or travel coordinator has indicated for this trip
2. Make a custom payment as a second payment. To make a custom payment amount, you need to pay the full deposit plus your trip protection premium (if applicable)

Here's how to make it happen step-by-step:

Pay Your Deposit

First, pay the deposit that your tour operator or travel coordinator has indicated for this trip. In this example, today's trip deposit is $96.00

Decide If You Want To Enable AutoPay

The next screen will ask if you'd like to enable AutoPay. Check out the description and decide if you'd like to utilize this feature or not. Click the Save button to proceed.

Verify Your Deposit Payment

After successfully paying your deposit, you'll be taken to the Payment Receipt page. Confirm that the amount and method of payment are correct, then click Done.

Go To Payment

Next, you'll be taken to your passenger dashboard, where you'll click the Go To Payment button.

Choose Custom Amount

On the next screen, beneath the question How much would you like to pay today, Select Custom amount. Then, type in the custom amount that you'd like to pay.

Checkout

Verify your payment method and amount one more time, then click the Pay button near the bottom of the screen.

Verify Your Custom Payment

You'll be directed back to your passenger dashboard again. This time, the TOTAL REMAINING should reflect your total trip cost minus the deposit and the custom payment you just made.

You can also go to the Account menu in the upper right and click on the Payment timeline option to see all of your payments made.

Custom Payment Complete

We hope this helped you make a custom payment! If you have any remaining questions about this process, please feel free to reach out to us at help@groupcollect.com.