Migrating from Group Booking to Individual Billing
As a tour operator, most of the time you apply for large check payments from a client to a trip. While this might be convenient at the time, it makes accounting a nightmare.
Group billing is easy for a trip leader because once they obtain funds from their passengers, they can cut one check.
Trip leaders have to handle so many details when planning a trip. Payment reminders, collecting money, and managing extra trip offerings fall to them. Even obtaining important information like allergies, medical conditions and emergency contact information becomes their responsibility!
Individual billing creates a revenue center, making up-selling way easier!
Moving towards an individualized payment platform helps in many ways:
- You are able to track payments and provide refunds
- Individual travelers can opt into and manage their own trip protection
- Better reporting for trip planning, with better customer support for each passenger
- The trip leader does not have to manage the task of completing payment for the entire group. Individual billing helps travelers control their own accounts with automated payment reminders.
- Track add-ons, package selections, passenger statuses, and the health of the trip
- Remind people to make their payments with the easy announcements feature