How Do I Distribute Payments For Late Registrants?

Registering for a trip "late" means the passenger has registered after several scheduled trip payments have been due. In the past, this has meant the passenger will need to make up for the payments they've missed upon joining the trip. However, trip administrators can now evenly distribute the amount those passengers owe throughout all remaining payments on the trip payment schedule. Here's how you do it.

Go to the trip details page for any trip that has not taken registrations yet. Scroll down to find the section that says How should late registrants pay?

This will default to Catch Up on All Previous Payments. This is the current behavior wherein travelers who join late must catch up on all payments at the time of registration or at the next payment date depending on how you've configured your trip.

The new option is Pay Deposit + Distribute Remaining Payments. If chosen:

• Passengers will be required to pay their deposit and any other up-front expenses (such as travel protections and add-ons)
• For the remaining payment schedule, the passenger’s remaining balance will be divided into an equal amount for each remaining payment date

Example

Let's say tour has 10 scheduled payments. The total cost is $1,000.00 with an equal payment due each payment date. The initial deposit was $100.00. A passenger joins between the 4th and 5th payment dates:

• At registration, the passenger pays the $100.00 deposit and the cost of their travel protection
• On each remaining scheduled payment date, the passenger owes $150.00 (remaining balance of $900.00 divided by the 6 remaining payment dates)

Notes

• This feature locks after the first passenger registers for a trip
• This feature cannot be retroactively applied to any existing trips
• Overpayments and donations will behave the same way regardless of how this setting is configured: overages will be deducted from the next payment, the amount will not distribute among remaining payments
• Late payments will behave the same way regardless of how this setting is configured: any payments missed after registration will be considered past-due

Please reach out to help@groupcollect.com with any questions. Thanks!