How To Customize The Waitlist Change Email Notification

GroupCollect will send an email to the parties of your choosing when there is a change to the waitlist on a trip. Of course, passengers moving on/off the waitlist impacts quite a few parties

• Passengers
• Trip leaders
• You, the admin

Consequently, passengers will automatically receive these notifications to the email they've entered in the system. This is to ensure they're explicitly aware of changes to their own trip status.  However, you as the admin have the option to send one to trip leader as well as customize who on your team will receive it. Please note that trip leaders will only receive this email notification if you manually adjust your notification settings to have these sent to them. 

First, this is what the email looks like:

To adjust who sees this email, first go to Settings

Then click Notifications

Navigate to the bottom of the Notification Settings page and make your selections. If you use GroupCollect Teams your options will look like this: 

If you do not use GroupCollect Teams, when selecting who within your company will receive this email notification, your first option will say "Send To All Admins" instead. If you make this selection, it means any admin registered in your system will receive an email notification whenever there is waitlist status change for any trip your company has in GroupCollect.

Whether you use GroupCollect Teams or not, the bottom section of where you will choose if trip leaders receive this email will remain the same. 

Please email us at Help@Groupcollect.com if you have any questions.