How Do I Customize My Email Notification Settings While Using Teams?

GroupCollect will email you to keep you informed about what's going on with your trips. Here's a quick list of events that will trigger an email in this system:

• Bulk Credit Submitted
• Bulk Credit Reviewed
• Bulk Credit Recipient Cancelled
• Cancellation Request
• New Dispute
• Dispute Resolved
• Waitlisting Passengers
• Un-waitlisting Passengers

However, now you'll be able to have more control over which parties receive these emails. Here are your options: 

• Send to Team: This means that each Admin assigned to a trip will receive an email about these events when it occurs within the corresponding trip
• Send to support: This means that your help desk will receive these emails ie: help@yourcompany.com
• Send to both: both of the parties listed above will receive these emails

But every business runs differently and you may want to customize which parties will receive which email notifications about each event. Now you have the ability to do exactly that. Here's how: 

Step 1: Click Settings

As soon as you log in, click Settings in the upper right on the Active Trips page

Step 2: Click Notifications

Then click Notifications in the right hand margin.

Step 3: Customize your email notifications

From the Notification Settings page, you'll be presented with each event that triggers an email and the three options for which party you'd like it to be sent to in your organization. Select the button of each option you'd prefer, scroll down and make sure you click Save Settings at the bottom of the page. If you do nothing at all, below are the settings that the system will default to.Please reach out to us at help@groupcollect.com if there are any questions about this feature whatsoever.